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Unified Communications
Overview  
Unified Communications: Making Business Communications More Efficient While Improving Employee Collaboration
Data Center HostingToday’s office worker relies on far too many avenues of communications, a situation that is exacerbated when he or she needs to track down a coworker at another location. Should she call his desk or his cell? If he doesn’t answer, will the operator know if he’s even in the office? When a brief e-mail goes unanswered she’s back to trying each of the different communications methods, wasting valuable time trying to reach someone who may not even be present.

Organizations can streamline communications and eliminate these phone tag headaches by moving to a Unified Communications solution.

Unified Communications is much more than simple VoIP.

Unified Communications combines applications such as Voice, Video, Fax, Instant Messaging, Telephone and Video Conferencing, e-mail and Presence that allows you the flexibility to communicate and collaborate more easily. A unified communications solution makes you much like the conductor at a symphony. You gain total control over your communications instruments and find they work in concert with each other and eliminates the current cacophony of noise generated when they compete.

Unified Communications gives users the ability to expand a communication thread from a simple text message, to a voice call, to a video conference, and then be able to share information (applications, files and documents) to help make decisions faster.

Combine the disparate communication tools your business uses and make them work together for the benefit of today’s information worker.

Realize Immediate Cost Savings
Consolidating voice, video, and data networks onto a single IP network makes it possible for companies to reduce the cost of communications.
Increase Productivity
Employing “unified clients” encourages companywide collaboration, reduces travel and brings you and your workers together in new and more productive ways.
Improve Customer Satisfaction
With a Unified Client, you can become available to clients in the way that is most convenient for them, curtail notification delays and respond to customers faster.
Empower Remote Workers
Provide mobile employees the benefits of being “in the office” wherever they work including “presence” so you can quickly connect and collaborate.

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