Our Methodology – ESIS
ESIS is the process NSPI applies in developing technology solutions for our clients. It is not just another industry acronym, but a well-thought out strategy, with each letter standing for a part of the process that is the foundation of what we do. Time and again, it has been tested as the most productive way to develop technology solutions customized to each client.
Engineer
This first step in the process is critical to success. This is where we get to know your business -- what already exists, what the needs are, where in the market you stand. We are then able to specifically determine what technology is required to increase efficiency and profit and give you a competitive edge that leads to growth.
Sell
Taking the time to fully understand your business gives us the ability to sell only those technologies that will be of maximum benefit. But selling is only the beginning of what becomes a long-term relationship, one where we prove ourselves valuable to you and your business day in and day out. Your sales representative will become a trusted advisor whom you can depend on for keeping you abreast of industry changes and how to remain ahead of the competition.
Implement
Our engineers hold some of the highest industry certifications and have the experience to tackle the most daunting of tasks. Our goal-oriented IT professionals remain integrally involved with the process, reviewing what was delivered, what features were installed and ensuring that your expectations have been met.
Support
We understand that it is crucial that you remain focused on growing your business. That is why our support team is here for you, 24/7, taking care of any problems that may arise. Issues like spyware, viruses, printing and connectivity concerns are all capably handled, giving you peace of mind.