News and Press

February 15, 2010 — NSPI Provides Unified Monitoring Services to Customers Through the Use of Nimsoft

Nimsoft, Inc., the first provider of Unified Monitoring™ solutions, today announced that Network Services Plus Inc. (NSPI) is converting all of its customers to the Nimsoft Monitoring System (NMS). NSPI, a leading provider of technology services to medium sized and Fortune 1000 companies, will leverage the unified monitoring capabilities of NMS to monitor hosted and premise-based customer environments. NSPI is migrating to NMS from the Dell/Silverback monitoring solutions to take advantage of the unified monitoring capabilities and alerting features of the Nimsoft platform.

NSPI provides a variety of services to customers, from Microsoft Hosting Services to full Data Center Outsourcing Services and disaster recovery solutions. Customer satisfaction is key to continuing to grow the business. NSPI will leverage NMS dashboard functionality across mixed environments that include cloud computing models, virtual and physical hardware, and networking equipment to provide a consistent interface for customers. Additionally, NMS alerting features will enable NSPI to respond to issues quickly and efficiently, further improving service levels.

 “The previous solution from Silverback was geared toward the requirements of small businesses and could not scale to meet the needs of our enterprise customers,” said Doug Gallant, CTO at NSPI. “NSPI takes a customer-centered approach, and we want to make sure our customers’ networks, equipment and applications are always available to them. NMS embodies the technical capabilities as well as a superior UI, drawing on data from a variety of systems to provide a single, unified view of performance for our customers.”

During a 3-day proof of concept, NMS was tested across all OS types, with a particular focus on Exchange monitoring and including a hosted Cisco VoIP solution and Active Directory. Nimsoft was selected for its completeness and scalability, and for its ability to monitor a wide variety of applications, systems and platforms. By standardizing the communication for data collection, data aggregation, and data analysis, NMS supports all computing components and infrastructures, including private cloud-computing environments, as well as the evolving internal datacenter.

“Our unified monitoring approach aligns well with NSPI’s charter to monitor a wide variety of systems and applications, as well as its focus on customer care,” said Gary Read, Nimsoft CEO.  “The scalability and flexibility of NMS was attractive to NSPI. NMS allows NSPI to create a customized experience for each client, regardless of the environment, and deliver a single version of the truth. It also enables NSPI to simplify and standardize on-boarding new customers, saving the company time and money.”

About Nimsoft
Nimsoft is the first provider of Unified Monitoring™ solutions for virtualized datacenters, hosted and managed services, cloud platforms, and SaaS resources. With a proven time to value measured in weeks, the Nimsoft Monitoring Solution™ (NMS) reduces an enterprise’s total cost of ownership by up to 80 percent compared to legacy systems management vendors, while scaling and extending to places they just cannot go. The Nimsoft Unified Monitoring architecture eliminates the need to deploy a new monitoring solution for outsourced services, public or private clouds, or SaaS implementations. Nearly 1,000 customers use Nimsoft Unified Monitoring solutions, including both mid-market and global organizations such as Amway Corporation, Barclays Capital, Casual Male, European Medicines Agency (EMEA), Ladbrokes, TriNet, and hundreds of leading hosting, cloud and managed service providers such as 1&1, CDW, Hitachi, and Rackspace.  For more information, visit www.nimsoft.com. To see Nimsoft Unified Monitoring in action, visit the Nimsoft public portal at www.unifiedmonitoring.com.

January 27, 2010 -- NSPI Expands High Density Data Center

Network Services Plus, Inc. (NSPI), a leading provider of technology services, announces the expansion of their Roswell SAS70 Type II Data Center. The incremental space is designed to accommodate today’s newest server technologies while providing customers a lower total cost of service for their hosting needs. 

“The Data Center  expansion extends NSPI’s fully integrated power, cooling, rack and security InfraStruXure from APC enabling our customers to deploy more technology per rack than most hosting firms can provide today,” explains Tim Roe, Director of Sales & Marketing for NSPI. “Ultimately, NSPI’s data center facilities provide a more efficient, better price performance offering for customers.”

When the expansion is complete later this spring, it will include 3,300 additional square feet of high-density data center space protected by a new biometric security system for Data Center entry. A new customer workspace is also being added that can be used for testing business continuity plans or execution of disaster recovery operations when necessary.

September 23, 2009 – NSPI Data Center Maintains Operations Throughout Storms

Network Services Plus, Inc. (NSPI), a leading provider of technology services, is pleased to report that our Roswell, Georgia, data center facility has not been impacted by the inclement weather striking the Metro Atlanta area over the past 48 hours.

“Our hardened data center facility has significant weather-proofing investments helping to secure the structure from the elements,” explains Stephen Moss, Chief Operating Officer for NSPI. “These investments have proven well-worth the expenditures we made over the past three years.”

The roof structure was upgraded in early 2008 to meet TIA-942 Tier-4 specifications. One of the features of that improvement was enabling the roof to withstand a wind load greater than 140MPH. Another improvement provided additional seals from water penetration. Both aspects were beneficial to NSPI as they protected customers’ assets from what has been described as potentially a 100-year flood event.

September 4, 2009 - NSPI Developing Plans to Maintain Support for Client Operations During Flu Season

Network Services Plus, Inc. (NSPI), a leading provider of technology services, announced today plans for maintaining business operations in the event of a pandemic outbreak of the H1N1 virus during flu season. The plans will allow NSPI to continue to provide reliable managed IT and secure hosting services throughout the fall and winter flu season.

Details of the NSPI plan include provisions to take advantage of Unified Communications and VoIP technology to allow workers to perform their jobs from home, one of the recommendations published by the CDC in their Guidelines for Businesses and Employers to Plan and Respond to the 2009-2010 Influenza Season (www.pandemicflu.gov/plan/workplaceplanning/guidance.html).

“Meeting the work from home requirement may be tough for businesses still using legacy communications systems,” explains Stephen Moss, Chief Operating Officer for NSPI. “Fortunately we’ve already upgraded our infrastructure to Unified Communications technologies and will be able to maintain our obligations for delivery of service to our customers while at the same time protecting our workers.”

Current estimates in a report published this week from the President’s Council of Advisors on Science and Technology predict that as much as 30-50% the U.S. population could be infected this fall.

June 22, 2009 – NSPI to Offer Microsoft CRM as Hosted Solution

Network Services Plus, Inc. (NSPI), a leading provider of technology services, announced today that they have added Microsoft CRM to their suite of Microsoft Hosted Solutions. Hosted or Cloud-based Software Services offer customers an alternative to managing applications on their own servers in their own environment.

“We offered our first Microsoft Hosted Solutions in 2008 and are already experiencing great success with these solutions,” explains Tim Roe, Sales and Marketing Director for NSPI. “The addition of Microsoft CRM was a logical extension of our offerings and came in response to strong customer demand for faster deployment and easier management of applications.”

Microsoft Hosted Solutions already available from NSPI include Microsoft Communication Services with applications like Outlook Services for email and Windows SharePoint® Services for collaboration and Office Communication Services for faster company communications for office and mobile employees. Customers can also opt for the entire Hosted Business Productivity Suite, which includes Microsoft Outlook, Microsoft SharePoint, Microsoft Instant Messaging and Microsoft Office Live Meeting.

Hosted services offer businesses a new way to purchase, deploy and manage their applications and are expected to represent 25% of all new business software purchases by 2011. (1)

Under the terms of the partnership, Halcyon and NSPI will deliver an array of IBM automation solutions including Halcyon System Operations Suite and Operations Center to provide message management, reporting management, and job scheduling, to enterprise organizations hard hit by recent economic and resource challenges.

“Halcyon is delighted to be working with NSPI to deliver our advanced systems management portfolio to its managed services customers,” said John Dominic, Channel Manager for Halcyon Software Inc. “After years of working with large managed services companies, we have a good understanding of the outsourcing business.”

Halcyon’s multi-platform systems management solutions proactively manage and automate IT operations – dramatically reducing system operating and support costs thereby enabling organizations to do more with less resources.

NSPI managed services help organizations extend the life and value of legacy systems and applications, reduce service and support costs, and even take advantage of greater computing power and scalable capacity.

With the Halcyon Outsourcer program NSPI will be able to deliver Software-as-a-Service (SaaS) to their customers at fixed prices and with a flexible contract.  Further, NSPI will be able to easily monitor thousands of users on a 24/7/365 basis.

“System and data availability are absolute musts for NSPI customers.  Providing a 24x7 monitoring solution is critical for small and medium sized businesses that might not have a hardened, secure, secondary facility and/or the staffing to support,” said Tim Roe, Sales & Marketing Director for NSPI.  “By working with Halcyon Software, we are excited to be able to offer advanced monitoring and automation to customers at a reasonable cost.”

For more information on Halcyon Software, visit www.halcyonsoftware.com, or contact John Dominic, at (215) 272-6727 or john.dominic@halcyonsoftware.com. 

About Halcyon Software (www.halcyonsoftware.com)
Halcyon Software is a global leader in multi-platform systems management software. With more than 20 years of delivering proven software solutions and first class customer support, Halcyon’s products proactively monitor, manage and automate IT operations. Large multi-nationals, corporate data centers and small to medium-sized organizations throughout the world rely on Halcyon Software to ensure their mission-critical systems, core applications and services are available 24/7.

Halcyon solutions support IBM enterprise class systems, including the IBM i®, AIX® as well as Windows®, UNIX® and Linux® platforms.

Halcyon Software reduces the complexity of systems monitoring and automation. Solutions deliver real ROI by automating more than 80 percent of routine tasks to free up valuable resources, reduce operating costs and minimize the risk of human error.   

With U.S. headquarters in Philadelphia, Halcyon also has offices located in the UK and Australia as well as a world-wide network of partners and distributors.

“Our partnership with Maximum Availability addresses a critical need for High Availability/Business Continuity solutions in today’s business environment,” explains Tim Roe, Director Sales & Marketing for NSPI.  “Because the *noMAX model is flexible and supports SaaS, we will be able to provide customers with much more of a refined HA/BC service, tailored to their needs.”

The collaboration also allows Maximum Availability to exploit NSPI’s remote IBM System i™ hosting capabilities, providing customers with access to the *noMAX HA/BC solutions on a Software-as-a-Service basis.

“As we couple the *noMAX SaaS product with our IBM System i hosting practice, our expectation is that we’ll provide a turnkey HA solution for our iSeries customers that doesn’t exist today,” continued Roe. “Some customers want their own dedicated environment, so we’ll certainly provide that, either at their location or in our data center, while others are open to more of a shared resource environment.”

NSPI’s position as an established provider of HA/BC expertise to small and mid-size businesses, as well as large enterprise clients throughout the U.S. made them a logical choice for this partnership.

“We see NSPI as a key partner in the U.S., not just in the southeast,” stated Simon O’Sullivan, Senior Vice President of Maximum Availability.

“This partnership positions NSPI quite uniquely as both a reseller of the stand-alone *noMAX product and our SaaS product,” concluded O’Sullivan. “They have an impressive data center in Atlanta and staff that are already fully certified on *noMAX and the System i, so we’re hitting the ground running.”